Privacy Policy – VedVansh

Privacy Policy

for VedVansh

Effective Date: June 12, 2026

VedVansh (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how VedVansh collects, uses, stores, shares, and protects your information when you use the VedVansh mobile application, website, and related services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
Full name
Mobile number
Email address
Profile photo
Date of birth
Gender
Address and pin code
Family and relationship details added by you
Payment-related reference details

b. Spiritual and Service Information
Pooja booking details
Temple offering details
Astrology consultation details
Chat, audio call, and video consultation activity
Uploaded documents, images, and media

c. Device and Technical Information
Device model
OS version
App version
IP address
Location data
Crash logs
Usage analytics

d. Payment Information
VedVansh does not directly store full card or bank card details. Payments may be processed through third-party payment gateways such as Razorpay or other approved providers.

2. How We Use Your Information

Create and manage your account
Verify your identity and login
Provide pooja, astrology, temple, chat, audio, and video services
Match users with astrologers or purohits
Process bookings and payments
Generate invoices and order history
Improve app performance and user experience
Send OTPs, alerts, reminders, service updates, and support communication
Detect fraud, abuse, unauthorized activity, and policy violations
Comply with legal obligations

3. Location Data

VedVansh may collect live or current location to:

Show nearby purohits or relevant services
Improve booking accuracy
Support address and delivery-related flows
You may disable location permissions from your device settings, but some features may not work properly.

4. Sharing of Information

We may share your information:

With verified purohits, astrologers, temples, or service partners for service fulfillment
With payment gateway providers for payment processing
With cloud hosting, SMS, analytics, notification, customer support, and communication service providers
If required by law, court order, government authority, or to protect rights and safety
During merger, acquisition, restructuring, or business transfer
We do not sell your personal data to third parties.

5. User Content

If you upload profile images, documents, addresses, family data, chat messages, or service details, you grant us permission to store and process that content only for operating and improving the service.

6. Data Retention

We retain your information:

As long as your account is active
As needed for legal, tax, financial, fraud-prevention, and dispute-resolution purposes
For internal recordkeeping and service history
We may delete or anonymize certain data when no longer required.

7. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may request to:

Access your data
Correct inaccurate data
Delete your account or personal data
Withdraw certain permissions
Contact us for grievance resolution
For such requests, contact:
Email: support.vedvansh@gmail.com
Company: VedVansh is a product owned and operated by
Mamta TechIQ Solutions

9. Children’s Privacy

VedVansh is not intended for children under 18 unless used under parent/guardian supervision where applicable. We do not knowingly collect personal data from children in violation of law.

10. Third-Party Services

The app may use third-party tools such as:

Payment gateways
Maps/location providers
SMS/OTP services
Analytics/crash reporting tools
Chat/call/video communication tools
Their use may also be governed by their own privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted in the app or website with the revised effective date.

12. Contact Us

If you have questions or complaints regarding this Privacy Policy, contact us at:
VedVansh Support
Email: support.vedvansh@gmail.com

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